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Ordered before 17:00, delivered tomorrow

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    You will be refunded the total amount paid (including the standard shipping costs). If you are returning one or more items from your original order and the total value of the remaining items is lower than the €50 threshold, we will charge shipping costs by mutual agreement. We do this by reducing the amount paid for the item(s) you are returning by the shipping costs in your country.

    Please return the items as soon as possible, but within 14 days from the day you have exercised your right of withdrawal. You can always return your items within the cooling-off period. Please note that it may take up to 14 days for the refund to be credited to your bank account. We may suspend your refund until we have received the product(s) or have proof that the products have been shipped. Your refund will be made using the payment method used to place the order.

    If you are not satisfied with your ordered product(s), you can dissolve the agreement within the cooling-off period without giving reasons (right of withdrawal). The cooling-off period starts the day after you have received the product or on the day a third party designated by you (this is not the carrier) has received the product.

    In order to qualify for a refund, the product must be unused and in the same condition as you received it. Also, the product must be returned in its original packaging

    Under no circumstances will monogrammed or custom-made products be accepted for consideration in returning the product. We do not refund or exchange monogrammed or customised products unless the item is faulty.

    Should your product be defective or damaged in transit, ENRICH B.V. will repair or replace your product free of charge if necessary. Articles that are damaged due to normal wear and tear are not considered defective.
    Please email with your order number for returns.